1. Our Approach to Personal Information
ARIEL.BUST.CLINIC collects personal information from patients in order to provide medical care smoothly. We recognize that protecting this information properly is an important responsibility, and we handle personal information as described in this policy.
2. Use and Disclosure of Personal Information
We do not use your personal information beyond its original purpose, except in the following cases:
- When we have your consent
- When the information is processed so that individuals cannot be identified
- When disclosure is required by law or regulation
3. Proper Management of Personal Information
We work to prevent leakage, loss, destruction or alteration of your personal information, and unauthorized access to it.
4. Disclosure and Correction of Personal Information
If you ask us to disclose your personal information, we will check the details and respond without delay. If you ask us to correct, delete or stop using your information, we will investigate and respond appropriately.
5. Contact for Inquiries
Our staff will answer any questions about this Privacy Policy.
6. Legal Compliance and Continuous Improvement
We comply with Japanese laws and other rules on the protection of personal information. We review the items above as needed and continuously improve how we protect personal information.
7. Purposes and Scope of Use
We use your personal information for the following purposes and within the following scope.
(1) Use within the clinic
- Providing and improving medical services
- Billing and accounting
- Reporting incidents
- Cooperating with medical and administrative training within the clinic
- Medical and nursing case studies aimed at improving the quality of care
- Contacting you
- Other administrative work related to your care
(2) Provision of information outside the clinic
- Cooperation with other medical institutions and replies to their inquiries
- Seeking the opinions or advice of outside physicians for your treatment
- Outsourcing of laboratory testing, tissue processing and similar work
- Outsourcing of clinical case research aimed at improving the quality of care
- Consultations with or reports to professional medical organizations, and medical and nursing case studies aimed at improving the quality of care
- Other uses related to medical administration for your care
(3) Other uses
- Basic data and marketing research for maintaining and improving our services and operations
- Consultations by LINE or email, messages sent through LINE and similar services, and mailing of newsletters and notices
8. Requests to Patients
To help us provide appropriate medical care, we ask for your understanding and cooperation on the following points:
- Please tell us about your health as accurately as possible.
- If anything in our medical explanations is unclear, please ask until you are satisfied.
- Please follow the rules needed for your treatment, and let us know if you feel uneasy during treatment.
- So that every patient can receive proper care, please be considerate of other patients.
9. Clinical Ethics Guidelines
- We respect patients’ rights and provide fair, impartial and high-quality medical care.
- We explain medical care and necessary matters carefully in clear language.
- We respect privacy and strictly maintain confidentiality and the protection of personal information.
- We comply with the laws, regulations and guidelines related to medical practice and provide care that patients can trust.
- When necessary, a medical ethics committee is convened to decide how to address questions about the appropriateness of medical procedures.
- We actively conduct clinical research for the advancement of medicine, and the medical ethics committee reviews its conduct carefully.